Privacy Policy

Last updated: 18 August 2026

Ban Thai Massage respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us or book a massage.

1. Who We Are

Ban Thai Massage
Old Bridge Therapy Room
2/3 Lavitt’s Quay
Centre, Cork
T12 A37P
Ireland

Phone / WhatsApp: +353 86 457 1977
Email: sumitra4275@gmail.com

For the purposes of the General Data Protection Regulation (GDPR), Ban Thai Massage is the data controller for personal information collected through this website and through direct communication with us.

2. Personal Information We May Collect

Depending on how you use our website or contact us, we may collect information such as:

Your name
Telephone number
Email address
Information you provide when contacting us
Appointment or booking information
Technical information such as your IP address, browser type and device information
Cookie and website usage information where applicable

We only collect information that is reasonably necessary for providing our services, communicating with you and operating our website.

3. How We Use Your Information

We may use your personal information to:

Respond to questions or enquiries
Arrange, manage or confirm massage appointments
Communicate with you about your booking
Provide customer support
Operate, maintain and improve our website
Protect the security of our website and services
Meet legal or regulatory obligations

Personal data must be processed lawfully, fairly and transparently, and we only use it where we have an appropriate legal basis under applicable data protection law.

4. Legal Basis for Processing

Depending on the circumstances, we may process your personal information because:

It is necessary to take steps at your request before providing a service or to perform an agreement with you.
We have a legitimate interest in responding to enquiries, managing our business and protecting our website.
We need to comply with a legal obligation.
You have given your consent where consent is required.

Where processing is based on your consent, you may withdraw that consent at any time.

5. Appointments and Communication

If you contact us by telephone, email or WhatsApp, the information you provide will be used to respond to your enquiry and, where applicable, arrange or manage your appointment.

If you use a third-party booking or communication service, your information may also be processed by that provider according to its own privacy policy.

6. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage or provide third-party functionality.

Some cookies are strictly necessary for the website to function and may not require consent. Other cookies, including certain analytics, advertising or tracking cookies, will only be used where appropriate consent has been obtained. Irish Data Protection Commission guidance states that consent is normally required before non-essential cookies or similar tracking technologies are used.

Further information about the cookies used on this website can be found in our Cookie Policy and through the cookie settings available on the website.

7. Third-Party Services

Our website may use services provided by third parties, for example:

Website hosting providers
Online booking services
Google services such as Google Maps
WhatsApp
Website security or performance services
Analytics services, where enabled

These providers may process limited personal or technical information where necessary to provide their services.

Where third-party content requires cookies or other tracking technologies, it should only be activated in accordance with the visitor’s cookie preferences where consent is required.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, responding to enquiries and meeting legal or accounting requirements.

Information that is no longer required will be deleted or securely disposed of where appropriate.

9. How We Protect Your Information

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Your Data Protection Rights

Under the GDPR, you may have rights including:

The right to access your personal data
The right to correct inaccurate or incomplete data
The right to request deletion of your personal data in certain circumstances
The right to restrict processing in certain circumstances
The right to object to certain types of processing
The right to data portability where applicable
The right to withdraw consent where processing is based on consent

These rights are subject to the conditions and limitations set out in data protection law.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve your concern.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland, the Irish supervisory authority for data protection.

12. External Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or legal requirements change. The latest version will always be published on this page.

14. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: